VWFS understand that every now and again unexpected expenses can occur and this may lead to difficulties meeting your monthly vehicle payments.
To help support customers who miss a monthly payment VWFS have now introduced a convenient way to keep your agreement with us up to date.
In the event of a missed payment VWFS may contact you via text and email with a personalised link to our Online Payments Portal.
Here you will be able to conveniently and securely pay your missed payment by debit card or PayPal or request us to debit your bank account at a date of your choosing within the next 30 days.
It is very important that if you are in arrears or are facing financial difficulty that you fully engage and co-operate with us. This includes contacting us or responding to calls or correspondence so that a full and timely assessment of your financial situation can be carried out.
You can call our Collections team Monday to Friday 9:00 to 17:30 on 01 - 2118285
The best thing you can do is to pay back the missed payments as soon as you can. While you are in arrears your credit rating may be affected which means it may be more difficult for you to get a loan in the future.
If you can’t clear the arrears on your car finance, you should speak to us as soon as you can to talk through your options.
Should you wish to consult with an advisor to seek assistance - MABS (Money Advice Budgeting Service) can be contacted on www.MABS.ie or 0818 07 2000 Monday to Friday 9am – 8pm
