Careers

Background:

Volkswagen Financial Services AG is the largest automobile financial services provider in Europe. Our central task is to promote sales for the Volkswagen Group and its brands. The products and services of Volkswagen Financial Services range from the financing of new and used vehicles of all the Group's brands to dealer financing.

Job Description

We are seeking an experienced Product Manager with a strong background in financial services to join our Product team. This is an excellent opportunity for someone early in their product career to gain hands-on experience in financial services. You’ll work closely with senior product managers and cross-functional teams to help maintain and improve our Leasing product offerings. This role is ideal for someone who is eager to learn, detail-oriented, and passionate about delivering great customer experiences.

Key Responsibilities

You will be the champion of your product and will be responsible for:

•  Product Strategy: Assist in the day-to-day management of the Leasing product suite, including documentation, FAQs, and internal communications.
• Market Analysis: Support by gathering and analysing customer feedback and market data to inform product improvements.
• Product Development: Lead the product development lifecycle from ideation to launch – incl. managing internal and external stakeholders as necessary.
• Cross functional Collaboration:  Collaborate with internal teams (e.g., Sales, Marketing, Operations, IT) to support product delivery and performance.
• Performance Monitoring: Track and analyse product performance, identifying opportunities for improvement and ensuring products meet business objectives and customer expectations. objectives to maximise sales and volume aspirations.
• Compliance Awareness: Work with the team to ensure product materials and communications align with regulatory standards.
• Cross Product Innovation: Support cross – product innovation and look for constant cross product streamlining possibilities.
• Day to Day: Develop and maintain product documentation, FAQs, and other resources to help our business and customers better understand and sell our products.
• Product SME for Projects:  Support product-related projects and change initiatives, ensuring tasks are tracked and delivered on time. (escalating appropriately if needed).

Education, Experience, Skills & Personal Attributes

Education, Experience:

• Bachelor's degree in a related field.
• Master's degree or relevant professional qualification is a plus.
• This role is a control function role as defined by the Central Bank Reform Act Regulations 2011 and will be required to comply with the necessary Fitness and Probity obligations. MCC & F&P: The candidate must meet the minimum competency code for the role and pass fitness and property standards.
• Fully qualified Financial Advisor (QFA) or part qualified (APA) with up-to-date CPD hours (Required) or working towards.
• Minimum of 3 years of experience in product management within the financial services sector.CIP01 and CIP04 Insurance Qualifications from the Insurance Institute of Ireland are also an advantage; however, not a requirement. The successful candidate would need to pass these within a 4-year period and study towards sitting the first

Skills:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and priorities simultaneously
• Proficient in the principles of project and change management
• Knowledge of regulatory requirements and industry best practices, be comfortable advocating for your customer in the regulatory space.
• Experience presenting to senior executives and experienced in managing messages effectively
• Skilled Decision Maker – Confident to make decisions and escalate appropriately 

Personal attributes:

• Highly motivated – don’t stop until its done & a deliver in spite of challenges mindset
• Results orientated with a high level of initiative
• Detail-oriented, strong time-management skills
• Creative thinker with a customer-centric mindset – can find IT and Non- IT solutions to problems
• Strong leadership - can bring stakeholders on a journey 

Terms & Conditions:

This is a FTC position (18 months). 

How to Apply:

Please apply to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

This is an exciting opportunity to join a dynamic commercial team responsible for the management and development of the commercial relationship between VWFSI and its 6 Brand partners in Ireland (Volkswagen Passenger Car, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles).

We are seeking a motivated and innovative Campaign Specialist to join our dynamic team. This role reporting to the Brand & Planning Manager, provides an opportunity to contribute to the commercial success of the business through day-to-day operational interactions with its Brand partners, and involvement in the development of longer term strategic programmes. The role requires engaging with numerous internal and external stakeholders across multiple departments within VWFSI, VGI and external vendors.

The Campaign Specialist will drive key day to day campaign management activities while also being a subject matter expert in our future state systems and processes in relation to our products and campaign activations.

Key Responsibilities

• Lead the set-up, execution, monitoring, and analysis of Brand campaigns across all sales channels including Retail, Fleet, Digital, and Aftersales, while collaborating with internal stakeholders across Brand Management, Sales, Controlling, and Operations.
• Manage campaign compliance in delivery to market, ensuring adherence to regulations and internal guidelines, to deliver Central Bank of Ireland (CBI) compliant, customer-centric campaigns.
• Responsible for provision of campaign costs to brand partners, as well as pricing examples for budgeting and advertising purposes.
• Key contact for the triage of campaign issues between internal stakeholders (e.g., Digital, Data, Operations, Controlling, Compliance, and Sales teams).
• Key contributor to the implementation of a new campaign management system into VWFS, including onboarding and optimisation of the system to meet business requirements.
• Responsible for ensuring the system has required functionality, process efficiencies, and process controls, including focus on ongoing system development for changing business needs.
• Close collaboration with the Digital team to align on end-to-end business requirements from vehicle configuration and selection, finance calculation, and campaign offer.

Key Role Requirements

• Degree in Business/Marketing/Economics/Finance (or related discipline) required
• 3+ years’ experience in Financial Services or commercial industry preferable
• Prior experience with Salesforce is highly preferred
• Exceptional Excel skills required and strong proficiency with Word & PowerPoint
• Excellent communication skills, resulting in strong and positive outcomes
• Strong analytical and numeric ability – production, analysis and representation of data in a clear manner to facilitate commercial decision making
• Comfortable working in a fast-paced environment while still retaining an excellent level of quality and attention to detail
• Motivated self-starter with the ability to work on own initiative, as part of a high performing team
• Proven ability to focus on continuous improvement and process efficiency
• A strong customer & commercial focus
• Fluent written and spoken English

Terms & Conditions:

This is a permanent full-time position. The successful candidate will be expected to work a minimum of 2 days a week on site at the Liffey Valley Office. Compliance with all relevant internal policies and procedures and adherence to the Volkswagen Financial Services Code of Conduct is mandatory.

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland Limited (VWFSIL) is a retail credit firm and insurance intermediary, regulated by the Central Bank of Ireland. We are a subsidiary of Volkswagen Financial Services AG, the largest automobile financial services provider in Europe. Our core mission is to assist our customers, whether consumer or business, in satisfying their Volkswagen Group vehicle needs through the provision of appropriate finance solutions. We support many of the Volkswagen Group brands including Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Audi, Skoda, Cupra & SEAT). We also provide finance solutions for new and used vehicles, as well as dealer financing.

Job Description

The successful candidate will function as part of a legal shared services operating model, providing exceptional and pragmatic legal advice to VWFSIL and Volkswagen Group Ireland (VWGI), on a broad range of legal topics, including:

• financial services regulation,

• consumer dispute resolution,

• anti-competition law,

• data protection,

• anti-money laundering,

• commercial contracts, and

• employment law.

They will be operating in a solution-focused, business partner role to provide commercially sensible, pragmatic legal advice to the business.

Key Responsibilities

• Advise both VWFSIL and VWGI on a broad range of legal topics, ensuring mattersare escalated appropriately to the General Counsel,

• Advise the business on financial regulation, consumer credit, anti-money laundering andassociated regulatory requirements,

• Act as the day-to-day legal contact for commercial contract queries, to include creation,negotiation and ongoing legal management of supplier contracts across bothbusinesses; working alongside a shared procurement function,

• Day-to-day management of customer claims across both businesses,

• Supervision of seconded trainee solicitors, ensuring their personal development andadequate supervision,

• Horizon scanning and interpretation of regulations and carrying out of business impactassessments to ensure the business is prepared for any future regulatory changes,

• Take an active role in the identification and implementation of process improvement andefficiencies in the shared legal service,

• Management and co-ordination of all legal/regulatory employment activities on behalf ofVWFS.

• Responsibility for instructions and management of external legal firms.

Key Role Requirements

• Qualified Lawyer (Ireland/EU)

• Previous in-house legal experience is an advantage,

• Financial Services regulation experience is a requirement (CCA, AML/CTF legislation andguidance and CBI regulation),

• Good working knowledge of Data Protection and Privacy Legislation,

• Ability to take complex areas of law and present them in a clear and commercial manner,

• Strong MS Office skills a requirement,

• Excellent communication, verbal, written, interpersonal and presentation skills,

• Ability to work with stakeholders at all levels of the business,

• Strong organisation and prioritisation skills, with an ability to work well under pressure,

• Approachability and adaptability in order to give legal advice to a wide range of stakeholders,

• Team player with the ability to work independently and seek supervision as appropriate,

• Fluency in English (written and spoken).

Terms & Conditions:

This is a fulltime permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.Closing date for receipt of applications is COB 3rd of March 2026.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

The Team Leader, reporting to the Senior Operations Manager, will be responsible for leading and inspiring a high-performing operations team to maintain agreed service levels and consistently achieve KPIs.

Key Responsibilities

• Plan the day-to-day workflow activities of the Retail Operations team to ensure efficientprocessing of customer and dealer queries.

• Lead contact centre team to deliver exceptional customer service.

• Monitor and report on performance to ensure Business Support activities are carried outwithin agreed service levels.

• Ensure mailboxes are kept to within KPI’s

▪ Responsible for QA – call monitoring and quality sampling

▪ Motivate and lead the team, fostering open communication channels.

• Manage individuals through performance reviews and appraisals.

• Develop and train new and existing team members.

• Provide and present regular performance updates to Senior Operations Manager and Head ofOperations.

• Continuously review and develop policy and procedural documentation to ensure the highestlevels of customer/dealer service while maintaining a controlled environment.

• Application of required controls through comprehensive knowledge and understanding ofrelevant regulatory requirements.

• Act as escalation point for customer and dealer issues.

• Identify and implement change initiatives to improve efficiency.

• Cultivate and manage effective relationships with internal and external customers.

• Support key IT and project deliveries, as well as IT deployments.

• Perform core operational tasks as required to ensure teams objectives are met.

Key Role Requirements

• Degree in Business or Finance related discipline preferred.

• MCC Full QFA or APA qualified.• 2+ years’ experience in a Financial Services role required, asset finance experienceis an advantage.

• 1+ years’ experience leading a team in a similar environment with performancemanagement and review experience preferred.

• Strong collaborative ethos and ability to motivate and lead a team essential.

• Proven experience in a customer care environment essential.

• Excellent organisational and administrative skills.

• Strong communication skills

• Excellent attention to detail.

• Capable of managing workflow and providing direction in a highvolume environment.

• Strong interpersonal and relationship management skills.•

Innovative with proven problem-solving abilities.

• Experience using MS Office.

Terms & Conditions

This is a full-time fixed term position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.Closing date for receipt of applications is COB on Wednesday 8^th April 2026.